Privacy Policy
How we protect and handle your personal information
By using our website and software, you consent to the terms of this Privacy Policy and our Terms of Service.
1. Information We Collect
Information You Provide:
- Contact information (name, email, username, password)
- Payment information (securely processed through Stripe)
- Plugin license and activation data
- Support communications and feedback
Information Automatically Collected:
- Browser type, operating system, and IP address
- Pages viewed, links clicked, and usage patterns
- Cookies, web beacons, and similar tracking technologies
- Plugin usage and performance data
2. How We Use Your Information
- Provide and maintain our music production software
- Process payments and deliver digital products
- Manage plugin licenses and activations across your devices
- Send account updates, product announcements, and promotional materials
- Provide customer support and respond to inquiries
- Improve our products, services, and user experience
- Detect and prevent fraud or unauthorized use
3. Information Sharing
We do not sell, trade, or rent your personal information. We may share information with:
- Service Providers: Stripe (payments), Appwrite (backend services), hosting providers
- Legal Requirements: When required by law, court order, or to protect our rights
- Business Transfers: In connection with mergers, acquisitions, or asset sales
- Your Consent: When you explicitly authorize sharing
4. Data Security
We implement industry-standard security measures including encryption, secure authentication, and regular security audits. However, no internet transmission is 100% secure. You are responsible for maintaining your account password confidentiality.
5. Your Privacy Rights
- Access: Request copies of your personal information
- Correction: Update or correct inaccurate information
- Deletion: Request removal of your personal data
- Portability: Export your data in a machine-readable format
- Opt-out: Unsubscribe from promotional communications
6. Cookies & Tracking
We use cookies and similar technologies to enhance functionality, maintain security, and analyze usage. You can control cookies through your browser settings, though some website features may not function properly without them.
7. Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13 without parental consent.
8. International Users
Our services are operated from the United States. By using our services, you consent to the transfer and processing of your information in the United States.
9. Contact Us
For privacy-related questions or requests, contact us at:
10. Policy Updates
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Modified" date. Continued use constitutes acceptance of changes.
Last Modified: September 17, 2025